You can disable the Google Auth without removing it by yourself on the website, you can switch on or off of the Google Auth.
You can follow these steps to Modify/Reset Google Auth.
- Click on the “Security” button,
- Then click on the “Reset” button under Google Auth.
- Then you can Modify/Reset the Google Auth.
If you are not able to reset the Google Auth by yourself, you ever changed or lost your phone, and failed to log in the Google Auth, please keep your phone available, we need to make sure it done by your own and then remove it or please send passport or ID photo when your registration via verified email to firstname.lastname@example.org . We will also assist you remove it after identity's verified.
After you turn on or off GA, for account safety, you will have 24 hour withdrawal limit, please kindly contact support to remove it by phone call.